Privacy Policy
We value the trust you placed on us, and we appreciate it. That's why we secure your information upon the highest standards for secure transactions and customer information privacy.
Please read the following explanation to know about how we collect and process your information gathering and dissemination practices.
By using SollyWood Services, you are allowing to the practices described in this Privacy Declaration.
Note: We may change our privacy policy at any time. To make sure you are aware of any changes, please review this policy often.
By visiting you agree to be bound by the terms and conditions of our Privacy Policy. If you're not, so please do not use or access our Website.
1. What Personal and Other Information Do We Collect?
We collect your personal and other information to provide and continually improve our products and services.
Here is the detailed description of the information we collect:
Information you give us: We receive and store any information you provide to SollyWood from time to time. Our initial goal is to provide you with a safe, efficient, quick and customized experience.
We show which fields are required and which are optional. You always have the option not to provide optional information.
We may automatically track certain information about you based on your behavior on our website for in-house research such as demographics, interests, and behavior to better understand and serve our users.
This data may include the URL you came from, the next URL you visit, your browser information, and your IP address.
2. Cookies
We use "cookies" on certain pages of the Website to help analyze web traffic, measure promotional effectiveness, and improve trust and safety.
Cookies are small files stored on your device. They help us recognize you, save passwords, and show content tailored to your interests.
You can decline cookies, but some features of the site may not function properly.
3. Purchase and Transaction Information
If you make a purchase, we collect billing address, payment details (card number, expiry, etc.) and tracking info.
We retain this info as needed to resolve conflicts, support customers, and troubleshoot problems legally.
4. Communication and Contact Info
If you send us emails or messages, or others send us feedback about your activity on our site, we may store that info.
We also collect personal data like name, email, phone, and payment info when you create an account.
We use your contact info to share offers based on your past orders and interests.
5. Use of Your Data
Your information is used to process orders, provide customer support, personalize your experience, and improve our services.
We may also use your info for: resolving disputes, collecting payments, fraud detection, promotions, or legal compliance.
With your permission, we may access your contacts, SMS, location, PAN, and KYC to determine your eligibility for certain products/services.
This is done in accordance with applicable laws and only with your consent.
6. Data Security
We design our systems with your privacy and security in mind:
- We use encryption protocols and software during data transmission.
- We follow Payment Card Industry Data Security Standards.
- We maintain physical, electronic, and procedural safeguards.
- We may ask for ID proof before sharing personal data with you.
- You can configure your device's security settings to suit your needs.
7. Links to Other Websites
Our site may contain links to third-party websites. SollyWood is not responsible for the content or privacy policies of those sites.
8. Security Measures
We use strict security protocols to prevent loss, misuse, or alteration of your data. Your account info is protected with secure servers.
9. Your Consent
By using SollyWood or submitting your data, you consent to the collection and use of your information as outlined in this policy.
If you share other people‘s data, you confirm you have authority to do so.
If this policy changes, we‘ll update this page to reflect what information we collect and how we use it.